Decision support model for supply chain management

Dragana Rejman Petrovic

Predrag Mimovic
Faculty of Economics
University of Kragujevac
Zora Arsovski

Publication date: Dec, 2020

Journal: TEME
Vol.: 44- Issue: 4- Pages: 1457-1479

Abstract: The purpose of this paper is the creation of a model for supply chain performance optimization and the development of a prototype of the decision support system. The study covered an efficient and agile supply chain type. The Analytic Hierarchy Process was used (AHP) for the evaluation and ranking of supply chains. The research on this topic have dealt with the evaluation and ranking of suppliers within supply chains not considering the characteristics of different types of supply chains. The contribution of this work is in the development of a new model that enables the evaluation and ranking of supply chains considering the priorities of key performance indicators in different types of supply chains, providing management with the support in decision making through simulation and the finding of optimum solutions for the specific supply chain type, as well as the possibility of evaluation and ranking of different supply chain types on the basis of weighted overall performance of each supply chain. Developed and suggested models provide company management with monitoring and control of individual key performance indicators and total supply chain performance, and in this way, become the support to the management in strategic decision making.

Keywords: Decision support model, Key Performance Indicator, Supply chain management, AHP